Privacy policy

This policy explains how Digivoox FZE, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates handles your personal information on q1art.com.

What we collect

• Account details: name, email and phone number.
• Order details: shipping address, the items you bought and payment status. We don't store your card number; our payment provider handles it.
• Messages you send to artists or to q1art.
• Basic usage data, such as pages viewed, device type and country, to improve the site.
• For sellers: identity documents and bank details, needed for verification and payouts.

How we use it

• To process and deliver your orders and handle returns.
• To share your shipping details with the seller who ships your item.
• To keep the marketplace safe and prevent fraud.
• To meet our legal, tax and accounting obligations.

Sharing

We never sell your data. We share it only with the sellers, couriers, payment provider and hosting services needed to run your order, or when the law requires it.

Your choices

You can ask to see, correct or delete your personal data. Some order records must be kept for tax purposes. Contact us to make a request.

Security

Identity documents, bank details and artwork files are kept in private storage that only authorised staff can access.